POLICIES AND PROCEDURES

Training Sessions

Training sessions begin promptly; plan to arrive at least 15 minutes EARLY for the training. Sign-in will be allowed until 15 minutes after the start of the training; after 15 minutes you will not be permitted to join the training and this will be considered a “missed class”.  Refunds or credits are not issued for a missed class. You may not enter the building more than 30 prior to the start of a training without an appointment.

A certificate will only be given for attending the entire training session/series (ex: if you leave early you will not receive a certificate). If you miss any part of a multi-part course, you will not receive a certificate.

All training sessions end on time. Participants must ensure transportation is secured for prompt pick-up.  Upon completion of the training session, the training room and/or building is locked and secured.

Participants may not remain in the building. Neither Abilities Network, Child Resource Center staff nor its contractors are responsible for participants who remain outside the building once the building closes.

Training Format

Training sessions are recognized and approved by the Maryland State Department of Education – Office of Child Care (OCC). In accordance with COMAR, an assessment is given at all training sessions as required.  This may be in the form of an activity, group project, homework or written test. A passing score on the assessment is required for successful completion of the course and receipt of a Core of Knowledge certificate.

Certificates are sent by mail within 10 business days of the training session unless otherwise noted by the trainer. Certificates are not awarded the same day as the training. Complete and accurate mailing addresses are required upon registration in order to process and issue certificates in a timely manner.

Beginning July 1, 2018: There will be a processing fee of $10 for all duplicate certificate requests.

Certificates are not mailed until payment is received.

Participants Only

Training sessions are designed for REGISTERED ADULTS only. Please make other arrangements for your children, so they will be safe and happy while you attend the training.

Cancellation Policies

Participant Cancellations: Training sessions are non-refundable. In the event a participant wishes to cancel registration, a credit for future training may be issued. Cancellations must be received 48 hours before the scheduled start time to be eligible for a credit.  The credit must be used within 6 months. If you would like to cancel a training, please contact us at 410-828-7700 x1274 or send an email to crcbc@abilitiesnetwork.org.

Missed training sessions will not be refunded or credited (including late arrivals or leaving early).

Inclement Weather Cancellations: Training sessions are cancelled if the public school system is closed due to inclement weather or if they cancel weekend/evening activities due to inclement weather or other emergencies. Participants will not be notified of cancellations due to inclement weather and check local closings.

For trainings at the Harford Office on Emmorton Rd - check Harford County Public Schools

For trainings at the Towson Office on Lasalle Rd - check Baltimore County Public Schools

Low Enrollment Cancellations: Training sessions may also be cancelled due to low enrollment or other administrative reasons. You will be notified by email if a class is cancelled due to these circumstances.

To find out if training is cancelled, call 410-828-7700.

In the event Abilities Network cancels a training session, we will reschedule or substitute the training.  If the training cannot be rescheduled, a substitution cannot be arranged, or if you are unable to attend the rescheduled training, you will receive a full refund.